Evaluating Doctolib Connect
Bringing Doctolib Connect to your organisation is a step towards higher security and compliance for you and your colleagues. However, recommending Doctolib Connect as a secure messaging alternative to WhatsApp means having an understanding of what Doctolib Connect can offer to fit your needs.
To help you make that decision, there are four steps you can take:
1. Review how Doctolib Connect addresses security and compliance.
2. Understand how Doctolib Connect functionalities compliment your way of working.
3. Plan your internal communications.
4. Reach out to Team Doctolib Connect for further support.
How does Doctolib Connect handle security and compliance?
Doctolib Connect meets all the necessary technical requirements that data protection authorities place on messenger services in hospitals. Doctolib Connect is GDPR compliant and ISO 27001 certified, the most internationally recognised standard for information security, as well as compliant with NHS Information Security Policy requirements.
Review our ISO certificate, find other international certifications on our Security webpage, and deep dive into our Security Whitepaper to understand how we build our app in line with healthcare data protection requirements.
What functions can Doctolib Connect offer my employees?
Doctolib Connect feels as familiar as any other messenger. It’s easy and intuitive to use with a host of different features built specifically for healthcare professionals. For more insights into how specific functions can benefit your staff, check out the Doctolib Connect Messenger page, our Help Centre, or our case studies on St. George’s University Hospital and IGPNEA. Additional questions we often get asked are listed below:
How does Doctolib Connect address Mobile Device Management?
As a free mobile app, Doctolib Connect can easily be downloaded on both personal and work devices, depending on your organisation’s requirements. Doctolib Connect meets all the requirements of medical device management, making it the app of choice by DPOs to replace WhatsApp and SMS. We can assure you that employees downloading Doctolib Connect for use on personal phones enjoy the same high level of data protection as on work-issued devices, but we’re happy to assist you in pre-installing Doctolib Connect onto any work devices issued by your organisation.
What does verification mean on Doctolib Connect?
Every user on Doctolib Connect goes through our mandatory verification process. We cross-check the identity of all new users to ensure they are who they say they are, so you can feel confident about who you’re talking to. Only verified users have access to some of Doctolib Connect’s most valuable features, like the Doctolib Connect Medical Directory. Learn more about Doctolib Connect’s verification process here.
> Siilo Messenger
> FAQs
> Siilo Feature & Benefits Overview
> St. George’s Case Study
> IGPNEA
How can I get the word out to download Doctolib Connect?
Recommending Doctolib Connect to your entire organisation can feel like a big undertaking, but we’re here to help! Here are a few templates to help you reach your staff where they are, whether that’s via email or in the break room. While a processor agreement at an organisational level is not necessary to get started with your rollout, you can review our standard processor agreement below if you’re interested in moving forward with our organisational services.
How else can Doctolib Connect support me with rollout?
If your goal is to make your staff aware of Doctolib Connect, then hopefully you’ve found what you needed on this page! If you have further questions or are interested in setting up an organisation network in Doctolib Connect, scoping a pilot program, or rolling out a complete onboarding plan, don’t hesitate to reach out to us!